Sixteen Integrated
Service Capabilities
From first installation to reverse logistics — sixteen integrated service capabilities orchestrated through our enterprise platform, AI dispatch and nationwide field operations.
Open Tickets
—
Live
AI Dispatch
Ready
Auto-assign
Portals
4
Customer + Field
Modules
15+
Platform
Ticket Volume — Last 12 Hours
Installation
Professional OEM-standard installation with digital sign-off and warranty activation.
Repair
On-site and workshop repairs with genuine spare parts and SLA-backed turnaround.
AMC
Annual maintenance contracts with preventive schedules and priority dispatch.
Warranty
End-to-end warranty claim processing, validation and fulfillment.
Extended Warranty
Flexible extended warranty programs for OEMs and retail partners.
Reverse Logistics
Pickup, refurbishment, disposal and asset recovery at scale.
Warehouse
Multi-city warehousing with real-time inventory sync.
Inventory
Spare parts forecasting, procurement and distribution management.
Inspection
Pre-delivery and post-service quality inspections with digital reports.
Technical Audit
Network audits, engineer competency assessments and process compliance.
Customer Care
Multi-channel support with platform integration and escalation workflows.
Remote Support
Video diagnostics and guided troubleshooting before field dispatch.
Buyback
Structured buyback programs for trade-in and upgrade campaigns.
Exchange
Seamless product exchange workflows with logistics orchestration.
Field Service
AI-powered dispatch, routing and real-time engineer tracking.
Call Center
Dedicated inbound/outbound operations with IVR and WhatsApp integration.
Organized for Enterprise Procurement
Core Service
Installation, repair and field service — the foundation of every after-sales operation.
Contract Management
Recurring revenue and customer retention through structured maintenance programs.
Supply Chain
Parts, inventory and logistics orchestration for seamless service delivery.
Customer Operations
Multi-channel support and quality assurance for enterprise-grade experience.
Enterprise Grade
Every Service, One Platform
One platform handles tickets, dispatch, field teams and reporting — built to scale from a single brand to a Pan India service network.
Unified Ticketing
Every service type flows through one ticket system with TAT and SLA tracking.
AI Dispatch
Engineer assignment by skill, location and workload — powered by the platform.
Digital Reports
Photo-documented completion reports with e-signatures for every service.
Open Tickets
—
Live
AI Dispatch
Ready
Auto-assign
Portals
4
Customer + Field
Modules
15+
Platform
Ticket Volume — Last 12 Hours
Ready to Transform Your After-Sales Operations?
Schedule a personalized demo with our enterprise team and see how APPLYMEND scales your service network across India.