Customer Self-Service
Portal & Tracking
White-label customer portal for booking, live tracking, warranty management and feedback — embedded in your brand.
Service In Progress
AC Repair — TKT-98421
Engineer arriving in 18 minutes
Live GPS Tracking
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Portal Module
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White-Label Ready
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CRM Modules
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Self-Service
Customer Portal Capabilities
Enterprise-grade customer portal features built into the APPLYMEND platform.
One-Click Booking
Book installation, repair or AMC service in under 60 seconds with smart product detection.
Live GPS Tracking
Real-time engineer location with accurate ETA and arrival notifications.
Warranty Hub
View warranty status, register products and file claims with document upload.
Service History
Complete service timeline with digital reports, invoices and feedback scores.
Deep Dive
How Customer Portal Works
Our customer portal module integrates seamlessly with the APPLYMEND platform — connecting tickets, engineers, inventory and analytics in a unified workflow.
White-Label Branding
Your logo, colors and domain. Customers never see APPLYMEND branding.
WhatsApp Integration
Book, track and provide feedback via WhatsApp without downloading an app.
Multi-Language
Hindi, English, Tamil, Telugu, Kannada and 8 more regional languages.
Payment Gateway
Pay for services via UPI, cards or net banking with instant receipt generation.
Service In Progress
AC Repair — TKT-98421
Engineer arriving in 18 minutes
Live GPS Tracking
End-to-End Process
Book Service
Select product, describe issue, choose time slot. AI confirms availability.
Track Live
Receive engineer details, live GPS tracking link and arrival notifications.
Service & Report
Review digital service report with photos and e-signature confirmation.
Pay & Rate
Pay online or via engineer. Rate experience and provide NPS feedback.
Connects to Your Stack
Frequently Asked Questions
Ready to Transform Your After-Sales Operations?
Schedule a personalized demo with our enterprise team and see how APPLYMEND scales your service network across India.